We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in the original packaging.

To start a return, you can contact us at info@docdcbd.com. Once we receive the item we will inspect it and notify you of your refund. If approved, the refund will be issued through the initial form of payment. Returns/refunds will be processed within 3-5 business days, please allow additional time for financial institutions to process and post the refund.

Shipping costs for returns will be the responsibility of the customer.

You can always contact us for any return questions at info@docdcbd.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.